Refund Policy

  • All of our products have been thoroughly tested by our highly professional Designers.
  • We don’t provide refunds for technical issues(Software problems, Operating system issues). If you face these problems you can mail us support[at] We will reply ASAP.
  • You should provide us with a video of the error so we can improve our services and help us to understand where the actual error is.
  • Refunds may take up to 7 business days because of technical issues.
  • Using the refunded product is illegal and extreme violence of copyright.

We are unable to process refunds in the following situations:

  • You (or your client) no longer need the purchased product.
  • You found another product you like better, or you’ve changed your mind about your purchase. 
  • You don’t have sufficient expertise to use the product.
  • You don’t have the correct software (described in the listing) to open and edit the product.
  • You bought an item on accident, and our system shows that the product was downloaded.
  • You feel that the item is of low quality.
  • You are having trouble downloading the product because your internet is not fast enough, is not stable, cannot handle a large download or similar issues related to your internet service. 
  • You claim the item is experiencing a technical issue, but are unable or unwilling to provide sufficient evidence for the technical issue.